Abstract
A systematic and efficient measurement process can assist towards the production of quality software product. Metric-based measurement method often used to assess the product quality. Currently several hundreds of metrics have been proposed by previous researchers. However, there is no specific and structured mechanism for metrics selection process. Lack of awareness, knowledge and experience lead to selecting inappropriate and unsuitable metrics for assessment of software product quality done by the practitioners and stakeholders in the industry. Literature study found that the existing selection models are irrelevant and insufficient for assisting and supporting metrics selection process in which it should consists of criteria, and systematic and practical methods of selection process. A qualitative interview was conducted involving 12 experts and practitioners to reveal current issues in software measurement, to identify elements relevant for software metric selection process and to identify the appropriate and valid software metric selection criteria. Finding from this expert interview revealed important input from industry which are: Five main issues in software measurement, six elements associated with metric selection process and 13 criteria relevant for software metric selection.
Highlights
Systematic measurement is an important procedure to ensure and maintain the quality attributes of product deliverables to customers or users
This paper presents the qualitative expert interviews and findings on software product quality assessment based on metric-based measurement from industrial perspectives
Findings from this study shows that failure in measurement program still exists and is relevant in today’s software quality challenge
Summary
Systematic measurement is an important procedure to ensure and maintain the quality attributes of product deliverables to customers or users. Making the measurement process works in organisation requires collecting correct and relevant metrics based on organisation’s objectives and goal. Software measurement based on quality model and software metric has been introduced and investigated by previous researchers such as Fernando Pinciroli, Yahaya & Aziz, Bouwers, Deursen & Visser, and Ahmad Fadzlah & Deraman [1][2][3][4]. Software metrics is a measure of software characteristics, which are measurable or countable. Software metrics is “an objective, mathematical measure of software that is sensitive to differences in software characteristics. It provides a quantitative measure of an attribute which the body of software. This section discusses the current issues, challenges, concepts and related works regarding metric-based measurement and selections
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