Metodologias ágeis no contexto da administração pública: análise de estudos de caso de implementação ágil

Abstract

Adoption of agile methodologies requires changing mindset and delivery speed. The use of Agile practices in public administration has many faced challenges, large bureaucracy, process and culture. The Agile may help service delivery and increase satisfaction. The objective of this work is to research implementation of Agile methodology study cases in the public administration, in order to report the practices and results of this application. To develop this work a research was carried out, based on the last seven years of scientific publications in Science Direct, Scopus and Web of Science periodical databases. Through the research, studies were identified with reported application practices of Agile Methodology in the global and Brazilian public administration scenarios. By exploring the researches, studies address ways to start a project, its difficulties and benefits. This work shows that the culture is still the highest challenge to adopting Agile. The use of this methodology requires planning, collaboration, documentation and adaptability during a process.