Methods for Ensuring Quality and Protecting Patients: A Comparative Longitudinal Analysis

Abstract

Objective: To find out if the actions taken have an effect on the results on quality assurance and safety culture in a healthcare company. Setting: Health insurance for accidents and illnesses that happen at work. Methods: The research looked at the link between Safety Culture and Quality Assurance measurements over time. It was a longitudinal observational study. People who took part came from small centers with less than eight employees (N = 52), big centers with eight or more employees (N = 707), and centers with quality managers (N = 91). Things were gathered between 2015 and 2016. Results: In 2015, 595 health care workers answered, and in 2016, 491 did. Good progress was seen in both Quality Assurance (T-test = 3.5, p = 0.001) and Safety Culture (T-test = 5.6, p < 0.0001). Because of this, the quality culture improved more quickly (by an average of 5.5%) than the safety culture did (2.1%). Conclusions: The reviews of the quality assurance goals and the reviews of the safety mindset were in line with each other. Because of this, the Safety Culture scores were seen to stay the same over time.