METHODS FOR ANALYZING THE EFFECTIVENESS OF INFORMATION SYSTEMS FOR INVENTORY MANAGEMENT

Abstract

Context. Information systems for inventory management are used to forecast, manage, coordinate, and monitor the resources needed to move goods smoothly, in a timely, cost-effective, and reliable manner. The more efficiently the system works, the better results a company can achieve. A common problem with existing performance measurement methods is the difficulty of interpreting the relationship between performance indicators and the factors that influence them. Objective. The purpose of the study is to describe a method for evaluating the effectiveness of information systems, which allows to establish a link between performance indicators and factors that influenced these indicators. Method. A set of indicators characterizing the effective operation of inventory management information systems is proposed. The rules for quantifying the factors that influence the performance indicators are proposed. The factors arise during events that affect the change in order, delivery, balance, target inventory level, parameters of the forecasting algorithm, etc. The proposed method performs an iterative distribution of the quantitative value of factors among performance indicators and thus establishes the relationship between performance indicators and factors. Results. The implementation of the proposed method in the software was carried out and calculations were made on actual data. Conclusions. The calculations carried out on the basis of the method have demonstrated the dependence of performance indicators on factors. The use of the method allows identifying the reasons for the decrease in efficiency and making the company’s management more efficient. Prospect for further research may be to detail the factors, optimize software implementations, and use the method in inventory management information systems in various areas of activity.