Abstract

Research has been conducted on the current problem of developing a methodology for determining the level of process control in complex systems, taking into account risk-oriented factors influencing it. For the first time, the study proposes stages of risk management in the process of assessing the level of controllability of complex systems, formalizes the input data used to assess risks using fuzzy models for various complex systems, constructs generalized step-by-step algorithms for risk-oriented assessment of controllability in complex systems. An experimental approbation has been made of the research on the problem of determining the level of process control in the airline system, taking into account risk-oriented factors influencing it. The study will be a useful tool to support decision-making to improve process control in various complex systems by taking into account the risks and threats to its operation for managers from safe time to pandemics as COVID-19. © 2021 Copyright for this paper by its authors.

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