Methodology for assessment of knowledge management in higher education institutions

Abstract

Since the introduction of knowledge management in higher education is inevitable due to current social and economic changes in the knowledge economy, research of its presence in higher education institutions is important not only for establishing its current state or for following the progress of its implementation, but also for establishing strong and weak points, predispositions and obstacles of HEIs for its implementation.On the other hand, research of KM in education is a rare, unrelated and occasional effort, small in extent and mostly in a form of case study. This paper presents a methodology for assessment of KM presence in the educational environment and deals with both organizational aspects and an educational process, and it was used at management faculties on the territory of Serbia. In addition to the methodology and possibilities it offers, the paper also presents results and experience gained from its application in actual research. Experience which is presented and transformed into the guidelines for the improvement of the methodology could play an important role in later research, and results could be compared to those already achieved. Key words: Methodology, research, knowledge management, education, university, culture, process.