Methodology for assessing the quality of a construction organisation

Abstract

The quality assessment of construction organisations is a scientific task, representing a practical interest for customers of capital construction projects, self-regulating associations of builders, as well as for the contractors themselves, interested in improving the quality of enterprise management. The study aims to develop a methodology for the integral quality assessment of a construction organisation. The quality of a construction organisation within the framework of this study is understood as the ability of a construction organisation to comply with the terms of a contract, produce construction products that meet the requirements of technical regulations and provide safe working conditions. In order to determine the quantitative value of the integral quality assessment of a construction organisation, a regression model was constructed describing the dependence of the construction organisation quality indicator on the effect of most significant factors, identified based on the results of expert assessments. Among the factors, having the most significant effect on the value of the integral quality assessment of a construction organisation, the authors identify the following: compliance with the terms of the contract for the duration and cost of creating a capital construction facility, compliance of construction products with the requirements of technical regulations, the share of workers with at least three years of experience in the organisation, as well as the number of accidents, recorded during the studied time. The regression model, proposed for the integral assessment, provides a fairly high level of reliability for the calculated values. The results of calculations can be used in the assessment of construction organisations by external participants in the investment and construction process, as well as by the management of contracting organisations in order to improve the management system.