Methodological fundamentals of quality management theory in condition of digital economy

Abstract

Theory and practice of quality management are still under longstanding crisis which is most evidently manifested in conditions of digital economy. This article is addressing a conceptually new approach to solving the problem of quality management system development. Lack of progress in solving this problem is caused by (I) mismatch between today’s basic economic model and economic practices and, as a consequence, (II) failure to solve it within the scope of recommendations obtained in limited subject field. Referring to analysis of centuries-long experience of scientific development the authors investigate potential directions of quality management system development. The paper substantiates necessity to address the background of methodology — a science dealing with functioning and using of practical recommendations which already exist in this sphere. As a result, this subject acquires the features of interdisciplinary character — interfacing economical, general systematical and general methodological disciplines. It should be mentioned that so far problems presented herein have not been completely investigated and further more profound and detailed survey is required. Results obtained make it possible to expand potential directions of economic theory improvement and development. This paper has, to a greater extent, a prearranged character, is innovative by its nature and may be interesting for experts specialized in economy and related disciplines.