MES Implementation: Critical Success Factors and Organizational Readiness Model

Daniela Invernizzi,Paolo Gaiardelli,Daryl Powell,Emrah Arica

doi:10.1007/978-3-030-29996-5_57

Daniela Invernizzi, Paolo Gaiardelli + Show 2 more

Open Access

https://doi.org/10.1007/978-3-030-29996-5_57

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Abstract

Manufacturing Execution Systems (MES) have evolved to alleviate the drawbacks of Enterprise Resource Planning (ERP) systems by providing real-time information exploitation from the shop floor. In parallel with the increasing number of companies adopting MES, MES vendors have exponentially increased over the past two decades. While companies tend to focus merely on the technological aspects of the MES implementation, the adoption of MES implies an organizational transformation process that needs to be properly addressed by companies for implementation success. This is important because the new functions, services, and operability offered by the MES needs to be aligned with existing business processes and practices. Considering the human, technological, and organizational aspects holistically, this paper outlines critical success criteria and proposes an organizational readiness model for MES implementation.

Highlights

Implementation of Information System (IS) can bring many benefits to production planning and control, including ease of management, competitive advantage, efficient use of resources, effective data exchange, and the ability to provide accurate and timely information for decisions
We suggest that an Organizational Readiness Model (ORM) could help organizations understand the current level of preparedness before embarking on the implementation of a Manufacturing Execution Systems (MES) system, for example to identify strengths, weakness, opportunities and threats related to such an implementation
If an organization demonstrates all of the requirements at each level, we suggest that the likelihood of successful MES implementation is maximised

Summary

Introduction

Implementation of Information System (IS) can bring many benefits to production planning and control, including ease of management, competitive advantage, efficient use of resources, effective data exchange, and the ability to provide accurate and timely information for decisions. As such, Manufacturing Execution Systems (MES) promise to improve the production control task through the collection and analysis of data in real-time. When a company opts to implement MES, it often has limited knowledge regarding the factors for a successful implementation. The model can facilitate the understanding on which steps are needed and what activities are necessary to guide the manufacturing control tasks successfully. Based on a comprehensive literature review using search terms “Manufacturing Execution System”, “MES”, “Enterprise Resource Planning”, “ERP”, “Enterprise Systems”, “Information Systems”; “Critical Success Factors” and “Implementation” in Science Direct and Google Scholar, this paper outlines the critical success factors for MES implementation taking human, technological, and organizational (HTO) aspects into account. The identified factors are further consolidated into an organizational readiness model (ORM) to assess the preparedness of companies for MES implementation

Critical Success Factors in MES Implementation

Human factors

Technological factors

Organisational factors

Organizational Readiness Model

Critical Success Factors at each Readiness Level

Conclusion