Merged Ontology and SVM-Based Information Extraction and Recommendation System for Social Robots

Abstract

The recent technology of human voice capture and interpretation has spawned the social robot to convey information and to provide recommendations. This technology helps people obtain information about a particular topic after giving an oral query to a humanoid robot. However, most of the search engines are keyword-matching mechanism-based, and the existing full-text query search engines are inadequate at retrieving relevant information from various oral queries. With only predefined words and sentence-based recommendations, a social robot may not suggest the correct items, if items retrieved along with the information are not predefined. In addition, the available conventional ontology-based systems cannot extract precise data from webpages to show the correct results. In this regard, we propose a merged ontology and support vector machine (SVM)-based information extraction and recommendation system. In the proposed system, when a humanoid robot receives an oral query from a disabled user, the oral query changes into a full-text query, the system mines the full-text query to extract the disabled user’s needs, and then converts the query into the correct format for a search engine. The proposed system downloads a collection of information about items (city features, diabetes drugs, and hotel features). The SVM identifies the relevant information on the item and removes anything irrelevant. Merged ontology-based sentiment analysis is then employed to find the polarity of the item for recommendation. The system suggests items with a positive polarity term to the disabled user. The intelligent model and merged ontology were designed by employing Java and Protege Web Ontology Language 2 software, respectively. Experimentation results show that the proposed system is highly productive when analyzing retrieved information, and provides accurate recommendations.