Mentoring and Psychological Empowerment: Relationship with Turnover Intentions of Managers: A Study on Private Sector Banks of Delhi-NCR Region

Abstract

The purpose of the study was to understand impact of mentoring and psychological empowerment on turnover intentions of managers of private sector banks of Delhi-NCR Region of India. The study was conducted on 280 middle-level managers of private sector banks. Validated instruments were used and SPSS 20 was used for data analysis. Descriptive statistics, Pearson product moment correlation, and moderated regression analysis were used for the study. A significant relationship was found between psychological empowerment and turnover intention. The result found a negative association between mentoring and turnover intention. The results further found that mentoring moderated the psychological empowerment–turnover intentions relationship. As human capital is the pillar of the organization, it is pertinent that organizations must emphasize the role of mentoring in making the employees realize the true sense of empowerment and thereby reducing turnover intentions. The study is first of its kind in Indian work setting that has tried to understand the relationship between mentoring, psychological empowerment, and turnover intentions with reference to banking sector employees.