Abstract

The readiness and mental challenges of health care front-liners are one of the big issues that need to be addressed by the Ministry of Health Malaysia (MOH) and also the Malaysian Board of Counselors (MBC). This is to ensure that all threats to health care front-liners can be overcome in order to streamline the duties of fighting the COVID-19 pandemic in Malaysia. Therefore, this study aims to understand the readiness and mental challenges of health front workers (Font liners) in facing the COVID-19 pandemic. This study uses a qualitative design with a case study approach. The study participants consisted of two medical officers and two nurses from the states of Johor and Sabah who had more than six months of experience in handling COVID-19 cases. Study data were obtained through semi-structured interview techniques. The findings state that there are two sub-theme codes from the mental readiness of health care front liners and four subtrahend codes from the mental challenges of health care front liners in facing the COVID-19 pandemic. Information from this study can be used by the MOH and MBC in dealing with the possible mental health issues of the health care front liner, post-COVID-19 in Malaysia.

Highlights

  • In December 2019, a cluster of pneumonia was s detected in Wuhan, China

  • The readiness and mental challenges of health care front-liners are one of the big issues that need to be addressed by the Ministry of Health Malaysia (MOH) and the Malaysian Board of Counselors (MBC)

  • Information from this study can be used by the MOH and MBC in dealing with the possible mental health issues of the health care front liner, post-COVID-19 in Malaysia

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Summary

Introduction

In December 2019, a cluster of pneumonia was s detected in Wuhan, China. China has officially confirmed the outbreak to the World Health Organization (WHO) on December 31, 2019 and the daily market in Hunan was completely closed on January 1, 2020. On January 7, 2020, Chinese scientists have identified an infectious agent, a new virus. A new Corona virus which was announced as 2019-Novel Corona virus (2019-NCOV) on 12 January 2020 by WHO (Nyahsanu et al, 2020). According to Faiz and Haidar (2020), like other respiratory diseases, COVID-19 infection can cause an individual experience symptom either mild such as colds, sore throat, cough and fever or more severe such as pneumonia, difficulty breathing and can eventually lead to death. According to the World Health Organization (WHO), the incubation period of COVID19 virus is between 2 to 14 days

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