Abstract

Background: Interpreters often play a crucial role in the health care of refugees. Although interpreters working with refugees are regularly confronted with emotionally stressful content, little is known about their work-related stress and psychological well-being. Primarily qualitative studies indicate increased emotional stress in interpreters, and difficulties in handling the traumatic content from their clients. Additionally, the working conditions of interpreters appear to be demanding, due to low payment and a lack of supervision or adequate preparation.Objective: The presented systematic review aimed to identify and summarise quantitative and qualitative research on the mental health of interpreters in the mental health care of refugees.Method: A systematic search was performed in five databases, and specific interpreting journals were searched. After removal of duplicates, 6,920 hits remained. Eligible studies included quantitative, qualitative, and mixed-methods studies as well as case studies and grey literature. The studies aimed to examine mental health aspects or work experiences of spoken language interpreters in mental health care settings for adult refugees.Results: Altogether, 25 studies were identified, including six quantitative and 19 qualitative studies. Studies were analysed and presented narratively. In the analysis of the qualitative studies, three themes emerged: “Emotions, behaviour, and coping strategies,” “Working in a triad,” and “Working environment.” In the quantitative studies, interpreters showed heightened levels of emotional stress and anxiety, and secondary traumatic stress reactions. In several qualitative studies, interpreters described a devaluing health care system and stressful working conditions with a lack of support structures.Conclusion: Overall, the results indicate a high level of stress among interpreters working with refugees. Quantitative data are sparse, and studies employ heterogeneous assessments in diverse study settings. Therefore, future quantitative research is necessary to consistently investigate interpreters' mental health in different mental health care settings.Systematic Review Registration: https://www.crd.york.ac.uk/PROSPERO/, identifier: CRD42019117948.

Highlights

  • Interpreters play a central role in providing equal access to health care for refugees and immigrants (1)

  • Exclusion criteria regarding the population of interpreters were as follows: (1) interpreters for children and adolescents only, (2) interpreters for any form of sign language only, (3) interpreters working on a volunteer basis only and not paid, (4) sample did not include interpreters working in a mental health setting, (5) client population did not include refugees or asylum seekers, (6) children and/or adolescents working as interpreters

  • One study in the present review explored the relation of STS of interpreters with the caseload of traumatised clients and with clients who talk about their trauma, and revealed no significant findings (37)

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Summary

Introduction

Interpreters play a central role in providing equal access to health care for refugees and immigrants (1). Health insurance companies do not generally cover the costs of interpreters (7), even though it is strongly recommended to work with professional or at least trained interpreters (8). Several guidelines and policy articles have provided advice and suggestions for work with interpreters in the context of mental and physical health, e.g., clarifying role expectations of the interpreter, and brief feedback meetings before and after consultations/therapy sessions [e.g., (9)]. A recent review indicated a lack of support in terms of supervision, training, or preparation for interpreters (10). Interpreters often play a crucial role in the health care of refugees. The working conditions of interpreters appear to be demanding, due to low payment and a lack of supervision or adequate preparation

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