Abstract
The study aims to develop the cycle of maslahah based performance management system (maslahah performa) implementation. Maslahah performa consists of 6 orientations are: worship orientation, internal process orientation, learning orientation, talent orientation, customer orientation and wealth orientation. The study is conducted through in-depth literature study of previous study related to the concept of maslahah, maslahah based performance management system, the balanced scorecard (BSC) and the quality management system. The study shows that maslahah performa can be applied with the foundation of PDCA cycle that is Plan - Do - Check - Action. Plan is developed into 5 steps: strategic planning, identifying the foundation of maslahah, determining the maslahah behavior, determining measures and agreeing the performance contract. Do is developed into performance implementation. Check is developed into monitoring process. Action is developed into corective and preventive action.
Highlights
The study aims to develop the cycle of maslahah based performance management system
literature study of previous study related to the concept of maslahah
The study shows that maslahah
Summary
The study aims to develop the cycle of maslahah based performance management system (maslahah performa) implementation. Langkah Plan dikembangkan menjadi 5 langkah yaitu menyusun perencanaan strategis, mengidentifikasi fondasi kemaslahatan, menentukan perilaku kemaslahatan, menentukan ukuran dan menyepakati kontrak kinerja. Intangible Asset yang dimaksudkan oleh Kaplan adalah ukuran keberhasilan organisasi non keuangan dan tidak bisa dihitung yaitu perspektif pelanggan, proses bisnis internal dan pembelajaran & pertumbuhan.
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