MEDICAL STAFF SATISFACTION SURVEY IN A MAKESHIFT EMERGENCY PANDEMIC COVID HOSPITAL

Abstract

Summary: The recent COVID pandemic required medical staff to be deployed at short notice to makeshift COVID hospital. A questionnairebased study for nding the satisfaction levels of the medical staff working in an emergency makeshift COVID hospital was conducted to ensure the right kind of working environment for the staff. A questionnaire was developed by the authors Method: and validated by experts in the eld and then circulated amongst the medical staff in the facility. The responses were marked on a Likert's scale with ve options. The data on demographic variable was collected. The data on various aspects of difculties such as administrative, structural, process and personal fronts was collected. Results: Most individuals were satised with the administrative provisions, however, 51% of the participants were concerned about taking the infection back home to their families, 41% of individuals had qualms about the patient-to-staff ratio, and 40% of the staff were unhappy with the under performance of the housekeeping staff. The deployment of medical staff needs t Conclusion: o align with the number of patients in need of care. Also, the ancillary staff needs to be made accountable for their actions through proper contract management. Organizational background makes a considerable difference in maintaining the morale of its employees.