Abstract
The current standard operating procedure in healthcare environment for patient registration and appointment scheduling are time consuming and somehow troublesome. Medical Appointment Application is a web-based mobile application develop for managing appointment-booking process for a few medical organizations, regardless of the type of service they schedule in Parit Raja and Batu Pahat area. The practices will have to sign up on the online appointments portal themselves and can view the appointment made by user, the patients. It will help user, the patients to book their appointment using the Medical Appointment application. Furthermore, Prototype Model is used to develop this system. As for the hardware and software used to develop this system is MySQL Database and programming language use is PHP and JavaScript. By developing this system, it will reduce the number of calls for an appointment and avoid the morning rush for an urgent appointment. Also, it will potentially reduce the need for extra reception staff, a significant reduction in labor. Furthermore, it helps user in time saving and avoiding the need to negotiate with the receptionist for a convenient appointment time. This technology can transform the current daunting appointment process and enable them to run more efficiently, effectively and profitably.
Highlights
The scheduling of appointments and reservations is an important task in the operations of all sized organizations, from companies and enterprise corporations, right down to service-based small businesses
The database of the application was build based on the Data Flow Diagram (DFD) and the Use- Case Diagram. phpMyadmin software is used in the design and development of the Medical Appointment application
Data Flow Diagram (DFD) and Entity Relationship Diagram (ERD) are built to represent the database design used in the developed system
Summary
The scheduling of appointments and reservations is an important task in the operations of all sized organizations, from companies and enterprise corporations, right down to service-based small businesses. Medical appointment is a meeting between a patient with a physician or doctor to get health advice or treatment for a symptom or condition. Appointments are strongly encouraged so that Medical Services staff may be sensitive to any time constraints. It is helpful if patients provide basic information about the reason of their intended visit (e.g., stomach pains, headache, travel assessment, pregnancy screening, and prescription refill). Patients can make appointments with their desire clinic or hospital 24/7 with the doctor of their choice, easing the pressure on the reception and the phone system. Medical Appointment is a web-based mobile application design to help in patient scheduling.
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