Abstract

Focus groups are used to gather information from minorities in a university setting. Minority members of three campus groups (students, staff, and faculty) identified issues that could lead to relational conflicts. Alternative methods of dispute resolution are discussed in terms of their suitability and viability for use by minorities in academe. Mediation is presented as the preferred process for conflict resolution on an increasing number of college and university campuses. Mediation as a form of sociological practice in academia is a wide-open field of opportunity.

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