Abstract
BackgroundKnowledge on the quality of life (QOL) of civil servants is limited. Therefore, the aims of this study were to investigate the QOL of civil servants, and examine whether occupational stress and job satisfaction mediated the association between neuroticism and QOL in civil servants from Shandong, China.MethodsThe cross-sectional study included 559 civil servants aged 27 to 60 years from Shandong province in China. Participants completed questionnaires assessing neuroticism, occupational stress, job satisfaction, and QOL. Structural equation modeling (SEM) was conducted to examine the hypothetical model.ResultsAmong the civil servants, the average score for QOL was 75.49 ± 14.73. The SEM analysis showed a good fit of the data to the hypothesized model. Neuroticism, occupational stress, and job satisfaction explained 38% of the variance of QOL. Neuroticism was positively correlated with occupational stress and negatively correlated with job satisfaction and QOL. A strong direct effect (− 0.386, P < 0.01) and moderate indirect effect (− 0.133, P < 0.01) of neuroticism on QOL mediated by occupational stress and job satisfaction were observed. In addition, a direct effect (− 0.197, P < 0.01) and an indirect effect (− 0.044, P < 0.01) of occupational stress on QOL mediated by job satisfaction were also observed.ConclusionsOccupational stress and job satisfaction partly mediated the relationship between neuroticism and QOL among Chinese civil servants. Thus, selecting individuals with a low level of neuroticism as civil servants, reducing occupational stress, and increasing job satisfaction may be important measures to improve their QOL.
Highlights
IntroductionThe aims of this study were to investigate the quality of life (QOL) of civil servants, and examine whether occupational stress and job satisfaction mediated the association between neuroticism and QOL in civil servants from Shandong, China
Knowledge on the quality of life (QOL) of civil servants is limited
Job satisfaction We developed three items to measure job satisfaction: (1) Overall, I am very satisfied with my job; (2) I regret doing the job; and (3) I would take the same job if given the chance to choose again
Summary
The aims of this study were to investigate the QOL of civil servants, and examine whether occupational stress and job satisfaction mediated the association between neuroticism and QOL in civil servants from Shandong, China. Civil servants are those who “perform public duties and have been included in the state administrative system with wages and welfare provided by the state public finance” [1]. This study intended to explore the comprehensive impact of neuroticism, occupational stress, and job satisfaction on the QOL of Chinese civil servants
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