Mediating Role of Affective Organizational Commitment on the Relationship between Training and Employee’s Performance: a Case of Civil Society Organizations

Abstract

In a competitive business environment, organizational performance depends upon employees’ performance and their capabilities which can be enhanced through effectual tools like, training to boost knowledge, behaviour and skills of employees. This research aims to investigate the effect of training on employees’ performance directly and indirectly mediated through affective organizational commitment in the civil society organizations of Pakistan. Convenient sampling technique was used and the sample of 219 employees was selected out of 569 total employees from different CSOs Offices of Punjab by using Krejcie and Morgan table. Descriptive statistics, correlation and confirmatory factor analysis were used to analyse the data. The results demonstrated that training has a positive and significant impact on employees’ performance. Further, an effective organizational commitment was found to have significant mediation in the relationship between employees’ performance and training. Thus, the study suggested that training should be the part of civil society organization to boost the organizational commitment which will affect the employee performance.