Mediating Effect of Work Engagement on the Relationship Between Workplace Spirituality and Total Quality Management of Private Hospitals

Abstract

The study aims to determine the mediating effect of work engagement on the relationship between workplace spirituality and total quality management in private hospitals. A total of 543 regular employees selected through the stratified sampling approach were surveyed using adapted and validated standardized instruments. Data were analyzed using descriptive statistics, the Pearson r, and the Medgraph Sobel z-test to achieve the study objectives. Results revealed that respondents exhibited very high levels of work spirituality, work engagement, and total quality management. Overall, it was found that work spirituality, work engagement, and total quality management are statistically correlated. Further, it was found that work engagement partially mediates the relationship between work spirituality and total quality management in private hospitals in Panabo City. Implications are discussed in the study.