Abstract
Cooperative innovation has become a critical method for freight logistics firms in supply chain management. The previous study has proved that relational embeddedness (RE) has a positive effect on service innovation performance. However, the influence of organizational learning capacity (OLC) has been widely ignored. This study focuses on explaining the mechanism of OLC on the relationship between RE and innovation performance of freight logistics service (IPFLS). Firstly, a theoretical model is constructed based on Social Network Theory, and four research hypotheses are presented. Secondly, a sample of 236 respondents from freight logistics firms in China is analyzed to test the hypotheses. Finally, several management implications and recommendations are suggested. The research results demonstrate that both RE and OLC have positive effects on IPFLS. Meanwhile, OLC partially mediates the relationship between RE and IPFLS. The findings provide practical guidance for managers to strengthen the relationship with partners and enhance OLC.
Highlights
Under the demand-dominant logic, service becomes more and more important to customers [1]
Previous research has demonstrated that relational embeddedness (RE) has a positive influence on organizational learning capacity (OLC)
Cronbach’s coefficients of RE, OLC, and innovation performance of freight logistics service (IPFLS) are 0.767, 0.752, and 0.755, respectively, which are all greater than 0.7 and are within the acceptable range. erefore, it indicates that the reliability of the questionnaire is qualified
Summary
Under the demand-dominant logic, service becomes more and more important to customers [1]. Erefore, traditional freight transportation has developed into freight logistics service (FLS). In addition to delivering goods to designated locations, FLS considers transportation cost and time. It is a comprehensive logistics transportation mode, which provides shippers with more comprehensive and systematic processing, packaging, loading and unloading, storage, transportation, distribution, customs declaration, and inspection than freight or freight forwarding enterprises [3,4,5]. FLS breaks the traditional management thinking, not just freight transportation. It needs to be emphasized that freight transportation in this paper is a link embedded in the modern logistics network
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
