Media Informasi Dan Komunikasi Pemerintah Provinsi Jawa Barat

Abstract

The development of information technology in Indonesia grow rapidly, many institution using digital media to communicate with the public. Internet users in Indonesia on 2017 is 143.26 million. This is in line with the increase of the number of users of social media.To reach a large public, Governments need to use digital media to deliver information and communicating with the public. The purpose of the research is to describes the information and communication media used by the provincial Government of West Java to communicate with the public and what kind of information which delivered through official media of government. This study uses qualitative methods, with the virtual Ethnography approach by analyzing the information on social media and user interaction in the cyber space. Data collection process is using observation of participation. The results of the study show that the provincial Government of West Java using official website, social media platform as instagram, facebook, twitter, youtube, and email to communicate with public. The type of information which delivered by official media provincial government of west java are the policy and Government program, tourism information, tax, natural disasters, health, sports, the achievements of the Government, activities, and the special event. Information which delivered through official website are more formal and presented comprehensive. Nevertheless, information delivered through all social media platform is the same information, in a different format