Abstract
Non-profit organizations (NPOs) have been recognized as critical performers not only in the enhancement of social values and civic integration but also in the construction of a global civil society, which can impact shareholders’ policies and conventions. To examine how NPOs perform in this manner, this study follows two paths: (1) it empirically examines how public service motivation and organizational culture can enhance perceived accountability through hierarchical multivariate regression; and (2) it provides statistical results and presents future research directions through network analysis using interviews with experts. Finally, we report the results of the analysis and suggest useful theoretical and practical implications for future research on NPOs.
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