Abstract
On the basis of the conducted researches it is revealed that introduction of process approach at the studied enterprise is caused by a number of features without which creation of the process focused control system is impossible. From the most significant features are distinguished such, as a set of technological, production, operating and providing processes; high complexity of processes; production continuity; huge number of standard and technical documentation; duration of processes in time; specificity of the capital equipment. The analysis of the quality management system at the Becker & K LLP enterprise is carried out; QMS business processes on IDEF0 methodology are developed. On the example of business process To realize product release actions for improvement of the mechanism of the business processes management system at the Becker & K LLP are developed. Process of production and storage of products is considered and on its example the technique of assessment of the process approach effectiveness for the enterprise is offered. The process model of management, and also action for improvement of activity of the enterprise is developed.
Highlights
A serious competitive struggle caused development of quality improvement programs in the countries with the developed market economy
Business process is a cumulative sequence of actions for transformation of the resources received at the input into the final product at the output that has a value to a customer (Standard of enterprise 7.2-02-2008; ST RK ISO 9001-2016; Repin V.V., Eliferov V.G., 2013)
Regarding to such a definition, it becomes clear that business processes exist at each organization, either formalized or not
Summary
A serious competitive struggle caused development of quality improvement programs in the countries with the developed market economy. Business process (process) is a cumulative sequence of actions for transformation of the resources received at the input into the final product at the output that has a value to a customer (Standard of enterprise 7.2-02-2008; ST RK ISO 9001-2016; Repin V.V., Eliferov V.G., 2013). Regarding to such a definition, it becomes clear that business processes exist at each organization, either formalized or not. The empirical base of the research are the analytical data published in scientific literature and periodicals, expert developments and assessments of Kazakhstan and foreign scientists, as well as materials on QMS of Becker & K LLP
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