Abstract
The global COVID-19 pandemic presented a period of considerable stress for healthcare professionals on a global scale. The strain on healthcare facilities nationwide has resulted in profound implications for the well-being of numerous healthcare practitioners. A heightened demand for extended working hours emerged, potentially amplifying the workload for these professionals. This study aims to scrutinize the workload levels experienced by healthcare professionals specializing in family medicine at a tertiary medical center. Our findings reveal a persistent escalation in workload over the course of the study. Notably, the overall mean workload index score exhibited a substantial increase from phase one to phase two (48.07 compared to66.36). Recognizing the impact of workload variations according to professional roles is crucial for devising effective solutions. Consequently, comprehending the nuances of workload distribution among healthcare professionals is imperative for the successful implementation of targeted interventions.
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