Abstract
OCCUPATIONAL APPLICATIONSThis study explored the feasibility of measuring multiple work demands simultaneously in hospital nurses’ work systems. Results demonstrated that it is feasible to collect data quantifying shiftwork, organization of work, environmental stressors, physical work, mental work, and psychosocial stressors using a variety of data sources. Data collection processes were acceptable to nurse participants and the identified measures of demands were viewed as representative of nursing practice. Further, there was variability in identified measures of work demands both between and within shifts. Hospital organizations can collect these data to quantify the demands their nurses’ experience and identify opportunities for system redesign to reduce demands. In addition, future work can evaluate the relationships between identified work demand measures and nurses’ health and safety outcomes, such as fatigue, injury, and absenteeism, as well as to measures of patient safety and healthcare quality.
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