Abstract
Purpose- Aim of the study is to determine readiness level of logistics companies to industry 4.0 to provide insights companies regarding which types of actions should be taken to achieve customer satisfaction and expectations. Industry 4.0 is a new concept that is still in development phase, and readiness level of the companies will be an indicator of the survival of logistics companies in the changing environment. Methodology- Indepth interviews conducted with logistics companies in a specific work environment to compare and contrast companies that are affecting from similar variables in the industry. Findings- Readiness levels of companies change according to customer bases, the vision of the company, scope of the company and some other variables. Conclusion- Logistics companies a different level of readiness regarding Industry 4.0 and measuring this levels offers insights fort he companies and guide them which measures they should take to achieve the higher level of integration.
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