Abstract

The facilities at airports are extensive, diverse in nature and are core to future income and therefore future profitability. Current forecasts indicate a probable growth in air travel of approximately 100 per cent over the next 20 years. It is unlikely that such growth will be accommodated without considerable expansion of the built facilities presently found at existing airports. However, airports are notoriously poor environmental performers. Any growth or expansion must be accompanied by improvements in relation to environmental impact. Argues that facilities management has a significant role to play in ensuring that future airport expansion is sustainable. The role of the facilities management profession in this regard is investigated and a conceptual evaluation framework designed to measure the likely sphere of influence of the airport facilities manager is developed. While the framework presented herein is designed to understand the role of the FM in the context of airport facilities, the analytical technique underpinning it is applicable to designing evaluation models to perform analyses of the FM influence in the case of other facilities. The paper’s relevance thus extends beyond airport management.

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