Abstract

The aim of this study is to assess and rank Anadolu Sigorta Company's sustainability performance between 2018 and 2022 using the hybrid SWARA-MEREC-COBRA model. The sustainability performance evaluation criteria's importance weights were determined using both subjective and objective methods. The SWARA algorithm was used to determine the weights subjectively based on expert opinion, while the MEREC algorithm was used to determine them objectively. The final importance weights were obtained by combining the results of both methods. When evaluating the sustainability performance of Anadolu Sigorta Company, the most important criterion was total paper consumption, while the criterion with the least impact was the number of female employees. The COBRA ranking algorithm was used to rank the alternatives, and it was determined that the company's best sustainability performance was in 2022, while the worst was in 2018. Different sensitivity analyses were used to test the consistency of the proposed model.

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