Abstract
This research applies the Knowledge Management (KM) Success Model to measure the implementation of Knowledge Learning Center (KLC) as the Knowledge Management in The Ministry of Finance of the Republic of Indonesia (MOF). Data was collected by spreading online questionnaire to KLC users. Results show that leadership and knowledge content quality have a positive effect on the perceived usefulness of KMS and user satisfaction. Moreover, perceived usefulness of KMS and user satisfaction has significant positive effect on KMS use for sharing and KMS use for retrieval. The magnitude of perceived usefulness of KMS and user satisfaction effect on KMS use for sharing is 53.9%, while perceived usefulness of KMS and user satisfaction to KMS use for retrieval is 67.5%. Because knowledge management research and implementation in Indonesian government agencies is still very rare, our study is probably the first to analyse factors that are of influence in a successful implementation of Knowledge Management System (KMS) in Indonesian government agencies. This research can be used as an insights for other Indonesian government agencies in Indonesia on how to design and implement KMS in their organizations.
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