Abstract

Performance ImprovementVolume 45, Issue 3 p. 33-37 Article Measuring relevant things D. Keith Denton PhD, D. Keith Denton PhD dkd848f@MissouriState.edu D. Keith Denton, PhD, is CEO of CIVID3 and Professor of Management at Missouri State University. As the author of 14 books and more than 150 articles, he has written extensively about improving process inefficiencies and decision making in both the service and manufacturing sectors. He is a frequent international consultant and seminar leader in the United States, Great Britain, New Zealand, and Australia. Keith is an international presenter. He recently conducted seminars on Horizontal Management to the top 100 government and corporate leaders in the Philippines. Among his honors is inclusion in recent editions of Who's Who in America and Who's Where Among Writers. Before teaching at Missouri State University, he taught at Southern Illinois University and worked for Union Carbide-Nuclear Division, Maryland Casualty Company, and others. Keith has provided consulting for Recreational Equipment Inc. in Sumner, Washington; J.B. Hunt Transport, Inc.; The Upjohn Company; Pacific Northwest Laboratories; The Cat's Pajamas; Mobil Oil Corporation; Building and Land Development Division of Parks, Planning and Resources Department in Bellevue, Washington; The Durham Company; University of Michigan Medical Center; Kraft General Foods; and Bon Secours of Michigan Health Care System, Inc.Search for more papers by this author D. Keith Denton PhD, D. Keith Denton PhD dkd848f@MissouriState.edu D. Keith Denton, PhD, is CEO of CIVID3 and Professor of Management at Missouri State University. As the author of 14 books and more than 150 articles, he has written extensively about improving process inefficiencies and decision making in both the service and manufacturing sectors. He is a frequent international consultant and seminar leader in the United States, Great Britain, New Zealand, and Australia. Keith is an international presenter. He recently conducted seminars on Horizontal Management to the top 100 government and corporate leaders in the Philippines. Among his honors is inclusion in recent editions of Who's Who in America and Who's Where Among Writers. Before teaching at Missouri State University, he taught at Southern Illinois University and worked for Union Carbide-Nuclear Division, Maryland Casualty Company, and others. Keith has provided consulting for Recreational Equipment Inc. in Sumner, Washington; J.B. Hunt Transport, Inc.; The Upjohn Company; Pacific Northwest Laboratories; The Cat's Pajamas; Mobil Oil Corporation; Building and Land Development Division of Parks, Planning and Resources Department in Bellevue, Washington; The Durham Company; University of Michigan Medical Center; Kraft General Foods; and Bon Secours of Michigan Health Care System, Inc.Search for more papers by this author First published: 17 August 2006 https://doi.org/10.1002/pfi.2006.4930450308Citations: 1 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat Citing Literature Volume45, Issue3March 2006Pages 33-37 RelatedInformation

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