Measuring performance within the ageing workforce

Abstract

Working environment is constantly changing with working population increasing in terms of ageing, feminization and immigration. Due to the changes in the working pattern, new emerging risks have been introduced at the workplace along with many challenges that employers are called to manage. While ageing has been identified by Occupational Safety and Health (OSH) community as an emerging risk, organisations stand in need of guidelines on how to manage this additional challenge. Occupational Health and Safety Performance (OHSP) is acknowledged as one of the factors affecting the future of an organisation and should be considered when dealing with OSH management with the aim to accomplish Industrial System Productivity (ISP). Nowadays, OSH management should be able to adapt to changes and consider emerging risks within the risk assessment, the procedures and policies.The aim of this paper is to introduce guidelines and practical solutions on OSH management helping the employers and employees adapt to the changing working environment, while explicitly considering individual’s characteristics. Using the focus group method, factors affecting the ability to work have been identified and valued. In particular, the Work Individual Performance (WIP) tool is introduced as a tool which is specifically designed to identify factors, potentially affecting the performance of the workers and assist the employers in the identification and implementation of protective and preventive measures, focusing on worker’s well-being, OHSP and ISP. The tool has been tested in 2019, during a research which took place in Cyprus involving the police workforce (559 police officers).