Abstract
This paper aims to formulate some principal questions which should be used as start-point for design and analysis of the performance measurement conceptual framework. The paper is based on literature study followed by analysis and generalization. It reflects the diversity of approaches to performance measurement in performance-oriented literature and it investigates their similarities and differences. The paper is divided into two sections. First section defines performance measurement as a causal chain of activities and it deals with the role of subjectivity in this chain. Second section concerns common features of various performance models for organizational performance, namely motivational aspects of performance model design, users and purposes of performance information, hierarchical structure and time dimension of performance model etc.
Highlights
Measuring performance seems to be the never-ending story of managers, consultants and academics
Reading different areas of “performance literature” like performance management systems, management control and accounting systems, external and internal reporting etc., all of them are dealing with performance measurement issues
Insuperable impact of subjectivity by measurement process and inseparability from evaluating procedures belong to implicit characteristics of performance measurement
Summary
Measuring performance seems to be the never-ending story of managers, consultants and academics. Reports and papers deal with questions like “Which dimensions of performance should be measured? Reading different areas of “performance literature” like performance management systems, management control and accounting systems, external and internal reporting etc., all of them are dealing with performance measurement issues. It seems that they concern “different worlds” and they cannot correspond together. # This paper was prepared in the framework of research plan Development of Accounting and Financial Theory and its Application in Practice from Interdisciplinary Point of View (registered number MSM 6138439903) and The Role of Methods and Tools of Managerial Accounting for Corporate Governance registered by the Grant Agency of the Czech Republic under the registration number GA402/07/0153. The role of performance measurement for performance management process is emphasized
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