Measuring Master Students’ Online Learning Perceptions and Satisfaction during Covid-19 Crisis in Morocco

Abdelmajid Jamiai

doi:10.36892/ijlls.v3i1.488

Abstract

The implementation of technology in higher education is highly considered in research conducting during Covid-19 crisis in Morocco. This article examines students’ perceptions and the degree of satisfaction in online classes for one semester during the emergency of Covid-19 pandemic. The research design for this study is quantitative in which a questionnaire was used to collect data from thirty-two (32) respondents who are enrolled in two Master Programs of ‘Applied Language Studies and Research in Higher Education’ and ‘Language, Communication, and Society’ at the Faculty of Letters and Human Sciences of Dhar Mehraz of Sidi Mohamed Ben Abdellah University in Morocco as a convenient sampling. The SPSS (Statistical Package for Social Sciences) was used to analyze the retrieved data via e-mails. The findings of this study demonstrate that the majority of Master students would like to resort to hybrid education instead of online classes per se. They also show that online learning satisfaction does not receive high levels of agreement among the respondents. The paper ends up with some recommendations for the implementation of online education in higher education.

Highlights

Starting from the fact that Covid-19 crisis broke out in the beginning of 2020, educational policies took different streams to cope with that unexpected gloomy situation
To address the existing gap in the few conducted studies on online learning in higher education in Morocco, the present study aims at reinforcing research in terms of implementing technology in education and examining the extent to which Moroccan EFL (English as a Foreign Language) learners, Master students, are satisfied with the quality of online education as a substitute to face-to-face classrooms during Covid-19 pandemic
In the present study, two research questions were set to scrutinize the efficiency of online learning during Covid-19 pandemic in higher education in Morocco and the extent to which Master students enhance their learning in distance education

Summary

Introduction

Starting from the fact that Covid-19 crisis broke out in the beginning of 2020, educational policies took different streams to cope with that unexpected gloomy situation. The second type of education that was implemented is online learning by integrating institutional platforms and other learning applications. Between these two different types, there emerged many voices, especially among university professors and their learners, which either approved or disapproved of these new ways of teaching/learning. In this framework, the study tries to examine if the new pedagogy is appropriate for students and their learning and to see if students consider online classes as a real substitute for face-to-face instruction

Methods

Results

Discussion

Conclusion