Abstract
In logistics, performance measurement has been considered as a key competency to acquire world class performance. In light of this, we presented a robust methodology to establish an analysis framework for measuring logistics performance. The proposed hybrid methodology is a combination of criteria importance through intercritera correlation (CRITIC), simple additive weighting (SAW), and Peters' fuzzy regression methods. To the best of our knowledge, country-based logistics performance is seldom studied in the literature. Therefore, we measured the logistics performance of Organization for Economic Cooperation and Development (OECD) countries using the devised model based on the data of Logistics Performance Index 2014 provided by the World Bank. The introduced methodology, which is suitable to model imprecise relationships among system parameters, appears to be a practical alternative approach for the assessment of logistics performance. It should be noted that the evaluation framework presented in this paper is not confined to performance measurement case and can also be exploited in addressing other multiple criteria decision-making problems incorporating uncertainty.
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