Measures of trust in health care.

Abstract

Research Article Health AffairsVol. 16, No. 1 Perspective: Measures Of Trust In Health CareLee N. Newcomer AffiliationsThe chief medical officer of United Healthcare Corporation, a for-profit managed care plan based in Minnetonka, Minnesota. Health Affairs invited his comments on the paper by Bradford Gray, which precedes this Perspective.PUBLISHED:January/February 1997No Accesshttps://doi.org/10.1377/hlthaff.16.1.50AboutSectionsView articleView Full TextView PDFPermissions ShareShare onFacebookTwitterLinked InRedditEmail ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions View articleAbstractTrust centers on physicians, not health care organizations, says United Healthcare Corporation's chief medical officer.TOPICSPhysiciansPhysician-patient relationshipClinical careManaged careDiseasesHealth care providersFiduciary relationshipsPhysician payment Loading Comments... Please enable JavaScript to view the comments powered by Disqus. DetailsExhibitsReferencesRelated Article MetricsCitations: Crossref 24 History Published online 1 January 1997 InformationCopyright © by Project HOPE: The People-to-People Health Foundation, Inc.PDF downloadCited ByHealth Marketing Quarterly, Vol. 39, No. 2Does Accreditation Symbolise Quality in Public Healthcare Delivery? An Investigation of Hospitals in Kerala20 October 2021 | Journal of Health Management, Vol. 17Primary care physicians’ views on the factors for enhancing patients’ trust in rural areas of Zhejiang province, China: a cross-sectional study27 July 2021 | BMJ Open, Vol. 11, No. 7Patient-centered communication and emotional well-being in the era of medical violence in China4 August 2020 | Health Promotion International, Vol. 15A new service quality scale for hospital emergency roomsInternational Journal of Organizational Analysis, Vol. 28, No. 6An intelligent algorithm for identification of optimum mix of demographic features for trust in medical centers in IranArtificial Intelligence in Medicine, Vol. 88Customer Identification in the Healthcare Industry1 November 2017 | International Journal of Market Research, Vol. 59, No. 6Service Quality and Patient Satisfaction: An Exploratory Study of Pathology Laboratories in Jaipur17 June 2016 | Hospital Topics, Vol. 94, No. 2Interventions for improving patients' trust in doctors and groups of doctors4 March 2014 | Cochrane Database of Systematic Reviews, Vol. 29The Chinese community patient’s life satisfaction, assessment of community medical service, and trust in community health delivery systemHealth and Quality of Life Outcomes, Vol. 11, No. 1The influences of patient's satisfaction with medical service delivery, assessment of medical service, and trust in health delivery system on patient's life satisfaction in ChinaHealth and Quality of Life Outcomes, Vol. 10, No. 1The influences of patient's trust in medical service and attitude towards health policy on patient's overall satisfaction with medical service and sub satisfaction in China15 June 2011 | BMC Public Health, Vol. 11, No. 1Healthcare quality and moderators of patient satisfaction: testing for causalityInternational Journal of Health Care Quality Assurance, Vol. 22, No. 4An integrative model of customers' perceptions of health care services in Taiwan5 December 2008 | The Service Industries Journal, Vol. 28, No. 9Interventions for improving patients' trust in doctors and groups of doctors19 July 2006Trust in micro-health insurance: an exploratory study in RwandaSocial Science & Medicine, Vol. 61, No. 7The service quality dimensions and patient satisfaction relationships in South Korea: comparisons across gender, age and types of serviceJournal of Services Marketing, Vol. 19, No. 3The relationships among quality, value, satisfaction and behavioral intention in health care provider choiceJournal of Business Research, Vol. 57, No. 8The Impact of Visit Frequency on the Relationship between Service Quality and Outpatient Satisfaction: A South Korean StudyHealth Services Research, Vol. 39, No. 1Social capital and trust in providersSocial Science & Medicine, Vol. 57, No. 7Interventions for improving patients' trust in doctors22 April 2003Ethics of Managed Care: In Search of GroundingAn exploration and advancement of the concept of trustJournal of Advanced Nursing, Vol. 36, No. 2An Improved Scale for Assessing Patients' Trust in Their PhysicianHealth Marketing Quarterly, Vol. 19, No. 1