Abstract

IT Implementation in higher education institutions has generated the repetition of a large number of problems and failures. The most problems is not the IT adoption failure but the IT implementation failure to gain targeted organizational member's use of IT innovations that they have adopted. Researchers have investigated to understand the reasons why the level of IT Implementation success has shown very low in organization level. Moreover, past literatures on IT implementation indicated that many of studies have conducted in the area of qualitative case studies. The IT implementation research in organizational level is more challenging and has a specific characteristic. This paper provides an alternative model to understand how the IT implementation effectiveness could be measured through this conceptual model that derived from two theoretical models.

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