Abstract

In the competitive landscape of Airbnb hosting, optimizing pricing strategies for properties is a complex challenge that requires revenue maximization with high occupancy rates. This research aimed to introduce a solution that leverages big data and machine learning techniques to help hosts improve their property’s market performance. Our primary goal was to introduce a solution that can augment property owners’ understanding of their property’s market value within their urban context, thereby optimizing both the utilization and profitability of their listings. We employed a multi-faceted approach with diverse models, including support vector regression, XGBoost, and neural networks, to analyze the influence of factors such as location, host attributes, and guest reviews on a listing’s financial performance. To further refine our predictive models, we integrated natural language processing techniques for in-depth listing review analysis, focusing on term frequency-inverse document frequency (TF-IDF), bag-of-words, and aspect-based sentiment analysis. Integrating such techniques allowed for in-depth listing review analysis, providing nuanced insights into guest preferences and satisfaction. Our findings demonstrated that AirBnB hosts can effectively utilize both state-of-the-art and traditional machine learning algorithms to better understand customer needs and preferences, more accurately assess their listings’ market value, and focus on the importance of dynamic pricing strategies. By adopting this data-driven approach, hosts can achieve a balance between maintaining competitive pricing and ensuring high occupancy rates. This method not only enhances revenue potential but also contributes to improved guest satisfaction and the growing field of data-driven decisions in the sharing economy, specially tailored to the challenges of short-term rentals.

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