Maximizing integrative learning in software development teams: A systematic review of key drivers and future research agenda

Abstract

Software development is a complex phenomenon that requires software teams to integrate diverse knowledge and expertise to provide innovative solutions. A critical success factor for software teams is their integrative learning capability which is driven by multiple factors. We systematically review and synthesize extant literature to identify critical antecedents of integrative learning in software teams and uncover knowledge gaps to inform future research. Searching multiple databases, 447 papers were identified, of which 32 were selected for the final analysis after a rigorous data extraction process. We performed open and axial coding and affinity diagramming to thematically analyze each study for antecedents associated with integrative learning. We also triangulated our results by content analyzing the studies using a software-based text analysis tool. The findings indicate five crucial drivers of integrative learning in software teams: social harmony, process agility, team design, technological maturity, and project environment. The study also highlights the value of recognizing the inter-team and intra-team contexts in team learning. Based on the study findings, we propose a model of integrative learning in software teams, discuss future research agendas, and offer practical insights and recommendations to software professionals.