Maturity Assessment of Cyber Security in The Workforce Management Domain: A Case Study in Bank Indonesia

Abstract

In the growth of information technology that is very fast, it brings the era to be completely digital or so-called digital age. This phenomenon leads an institution or organization to involve an information technology that can help increase efficiency in carrying out activities and achieving business goals. The use of an information technology does not only have a positive impact. The higher utilization of information technology, the higher the gaps in security incidents and the potential for cybercrimes, so that cybersecurity becomes an important factor to minimize this issue. On the business processes of financial institutions that focus on economic stability and the role of IT as an enabler, however, workforce management that focuses on cybersecurity must be managed properly. This study attempts to assess cybersecurity maturity within the scope of Workforce Management in a case study in Bank Indonesia. The framework used in conducting this assessment is C2M2 Framework which focuses on the Workforce Management Domain. The results of this study indicate that cybersecurity in the workforce management domain at Bank Indonesia has not reached MIL 3. The results of the assessment will serve as a reference for improving cybersecurity in the field of workforce management at Bank Indonesia.