Abstract

The book structurally and thematically spans across several important issues which AI as a digital technology brings into the citizen-government relations, methodologically relying on literature and policy review, workshops, focus groups and semi-structured interviews with authorities in citizen participation, online platforms and artificial intelligence. It begins with the conceptualization of AI and ends with the ramifications of civic tech as the technology used to increase citizens participation and civic engagement. In between, it explores the most common positive and negative effects which algorithms, automation and big data exert over citizen participation in policy making. In fact, given that the participation of citizens in policy-making is a direct expression of popular sovereignty and this participation is based on the assumption that citizens are (1) well informed (2) consulted and (3) included in the decision process, the author presents in separate chapters how the use of AI contributes to these assumptions. The findings, in brief, show that AI creates filter bubbles and echo chambers alongside the digital space allowed for people’s opinions and initiatives; AI assists in ‘digital listening’ and mass-surveillance of these practices not only for national security purposes, but for pure profit; and finally, it also capitalizes via digital advertising on people’s online presence, particularly by gearing their opinion with (individually optimized) propaganda.

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