Abstract
In this paper, a study on Mathematics Learning Support (MLS) that was undertaken across three institutes intending to form the Technological University for Dublin is outlined. This study consisted of a survey that was circulated to both staff and students in each of the three institutes. The survey had two objectives. Firstly it sought to identify the students’ needs for MLS in each of the three institutes. Secondly, it sought to ascertain the preferred method of provision of MLS, on a scale ranging from exclusively online to exclusively in person. Following on the results of this survey it was decided to prototype a virtual MLS drop-in service. The operational details of the prototyping of this virtual drop-in service and the feedback obtained from the students involved are also presented in this paper.
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