Match or mismatch between gazelle companies’ challenges and the support provided by intermediary actors – an empirical example of the construction industry

Abstract

ABSTRACT High-growth firms – also called gazelles – have the potential to create jobs and to drive regional development. Yet, there remains a lack of understanding about how to best support these companies in their growth process. Hence, the types of support offered to these firms are often misdirected and fail to provide relevant support to appropriate types of businesses. This paper focuses on one support policy aimed at support gazelles to cope with their growth challenges, namely intermediary actors, who provide matchmaking, advise and networking activities directed to gazelles. More specifically, this paper aims at identifying what challenges are encountered by gazelles and whether the support provided by intermediary actors is matching the need of support. The empirical focus of the paper is on gazelles within the construction industry and situated in the Swedish municipality Norrköping. Findings indicate that challenges relate to recruitment, interactions with the public sector, lack of support and entrepreneurial personalities/skills. These challenges overwhelm the everyday work of entrepreneurs, who struggle to find solutions, despite the support of intermediaries. Implications for high-growth companies, intermediary actors and policymakers are discussed with the aim of finding a better match between high-growth challenges and intermediary support.