Abstract
The research design and methodology are outlined in order to contextualise the key aspects of the process for developing the Temple Index of Functional Fluency (TIFF), namely the harnessing of the creativity of many people and the collaborative style of working with ongoing piloting and evaluation. The social nature of this process is shown to demand linguistic exploration of shared meanings at every stage. The results of the data analyses are presented to demonstrate how the quantitative data provided the essential framework for the qualitative search for the evidence of meaningfulness that supports and illustrates the validity and reliability of TIFF. This search for evidence can be seen to illuminate, and be illuminated by, transactional analysis ego state theory and is characterised by 'The Tolstoy Effect'.
Highlights
Functional Fluency is the art and skill of interpersonal effectiveness
The 302 participants were all people whose work was with people
The 20 sub-groups came from a variety of contexts within overall population
Summary
Functional Fluency is the art and skill of interpersonal effectiveness. Interpersonal effectiveness is fundamentally about communication and the finding of ways to share meanings through language; the title of this paper.The matters summarised above in the Abstract have been found to have great importance in terms of the positive parallel process between the nature of the research journey and the process of using TIFF for personal development work with clients. Using information from the initial Descriptor Sort Exercise, it was decided to use twelve indicators to measure each of the nine constructs in the theoretical model.“Reliability tends to increase as the number of items in a combination increases” (Nunnally 1978 p 67).
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