Abstract
BackgroundInterpersonal and technical skills are required for the care of people living with substance use disorders. Considering the applicability and usability of online courses as continuing professional education initiatives, this study aimed to describe the content design process of an introductory-level healthcare-centered Massive Open Online Course (MOOC).MethodsThe content of the course was informed through needs assessment, by using three sources: (a) narrative literature review, (b) Delphi health experts panel consensus, and (c) focus groups conducted with people living with substance use disorders. The data from the empirical research phases were analyzed through qualitative Thematic Analysis.ResultsThe product of this research project is the introductory-level Massive Open Online Course “Healthcare: Developing Relational Skills for the Assistance of People Living with Substance Use Disorders” which approaches health communication and empathetic relational professional skills as a means of reducing stigmatization of people living with substance use disorders.ConclusionsDiverse strategies for designing distance education initiatives have to consider different views on the subject being approached in such courses. The product presented in this paper has the potential to be an educational tool for topics traditionally not addressed in Brazilian continuing education and can be used as a model to the design of online courses directed to the development of work-related skills for the healthcare professions.
Highlights
Interpersonal and technical skills are required for the care of people living with substance use disorders
Namely: (1) Drug Policies and Substance-related Care in the Brazilian Context, (2) Attitudes related to People living with Substance Use Disorders, (3) Health Communication Skills for Professionals in the Substance Use Field and (4) Empathy as a Therapeutic Tool
Study 1 Considering the research articles, the official manuals published in Brazil concerning the care of people living with substance use disorders and materials such as books and theses, four modules were developed: (1) Drug Policies and Substance-related Care in the Brazilian Context, (2) Attitudes related to People living with Substance Use Disorders, (3) Health Communication Skills for Professionals in the Substance Use Field and (4) Empathy as a Therapeutic Tool
Summary
Interpersonal and technical skills are required for the care of people living with substance use disorders. Substance use disorders are a major public health concern affecting millions of people worldwide [1]. This condition requires evidence-based treatment delivered by a multi-professional team and has distinct characteristics [2], like relapses, which makes it more challenging to manage [3]. Patient-Centered Care is recommended as a model for planning and conducting health care [4] This is built on principles like viewing the patient as a singular person and perceiving the health professional-patient relationship as a partnership grounded on care and trust, considering patient characteristics as well as professionals’ competencies and attitudes [5, 6].
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