Abstract

Passenger waiting time is included in the estimated travel time. Waiting time will be unstable and unpredictable in estimation because of inconsistencies of bus arrival times at stops. These can result an unreliable of bus service. This paper examines the waiting time due to three factors; delay resulting from inaccuracies of bus departure time, delay during the process of boarding and alighting passengers and delay when the bus unable to maintain constant velocity because of saturated traffic flow. The research used the combination of mathematical model and Design Expert Research Methodology Surface (RSM) applications which has pivotal role in acquire optimum waiting time based on constraints delay between two arrival times at stop. The optimum waiting time obtained from the output design target in range 0-15 minutes were 4 minutes for route L01 and 5.87 minutes for L05. The estimated waiting time obtained from this research can be used as a key feature in the design of buses operating to minimize the delay and at the same time get the reliability of passengers.

Full Text
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