Abstract

PurposeThe aim of this study is to develop and evaluate a market-oriented business model (MOBM) and analyze how it contributes to internationalization of SMEs' disruptive innovation.Design/methodology/approachBased on market orientation literature, an MOBM is developed and assessed through collaboration among companies, researchers and networking partners. For the evaluation of the model, qualitative data was collected through workshops, interviews and participatory observations at four case SMEs. Methodologically, the implementation of the MOBM consists of a systematic knowledge development process by following four work packages to support the companies' market-oriented internationalization.FindingsThe results show that SMEs face internal barriers to developing innovativeness that hinder them from creating effective disruptive innovation for the international buyer chain. The study finds that SMEs need to work with an MOBM for developing market intelligence within the organization and seek external support for entering the international market.Practical implicationsThe methodological strength allows application, evaluation and modification of the MOBM in close collaboration with the SMEs that directly benefit from its implementation. Modifying the principles of market orientation by practical application, SMEs can apply the MOBM to analyze their internationalization capacity for high-tech disruptive innovations.Originality/valueThis article contributes to new thinking by introducing market orientation to SMEs' internationalization of disruptive innovation. The study highlights the less researched field of disruptive innovation by developing the MOBM to deal with SMEs' internationalization.

Highlights

  • Research in market orientation (MO) has had a major influence on analyzing how companies meet customers’ needs

  • This study dealt with three research issues relating to (1) the development and evaluation of a market-oriented business model (MOBM), (2) acquiring knowledge on marketing of disruptive innovation and (3) applying the business model to manage SMEs’ challenges in the internationalization of disruptive innovations

  • The model was developed from a market orientation perspective by integrating four work packages to gather market intelligence and assess the suitability of the model

Read more

Summary

Introduction

Research in market orientation (MO) has had a major influence on analyzing how companies meet customers’ needs. According to MO principles, successful companies collect information about customer needs and market conditions, disseminate information in the organization as culture and develop strategies that meet the requirements of the buyers and their buying chain (Kohli and Jaworski, 1990; Narver and Slater, 1990). The studies of Kohli and Jaworski (1990) and Narver and Slater (1990) have contributed to considerable MO research, especially on how to investigate the relationships among issues related to customer needs, cross-sector knowledge, dissemination and innovativeness, strategic responsiveness and implications and impact on business performance. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/ legalcode

Objectives
Discussion
Conclusion
Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call