Abstract

This paper presents a comprehensive review of National Single Window concept and its impact on sustainability in maritime transport and seaports. The theoretical frameworks of sustainability, maritime transport, seaports, the National Single Window and the Maritime National Single Window is provided. The importance of stakeholder connectivity in maritime transport and seaports in improving sustainability is demonstrated, as well as the advantages of smoother data exchange through global analysis of National Single Window examples, the majority of which present national and regional best practices and initiatives. Empirical data has been provided in order to demonstrate the impact of National Single Windows and Maritime National Single Windows on seaport sustainability (economic, environmental, and social).

Highlights

  • The Single Window concept, which enables all stakeholders involved in the business process to input the data and information used by other stakeholders only once has significantly changed the process of information exchange between transport stakeholders, in maritime transport and seaport business

  • The first Single Window implementations did not necessarily involve information and communication technologies (ICT), instead, they were envisaged as one-stop-shop trade facilitation services at national cargo entry points

  • This paper presents a comprehensive review of research papers dealing with this topic, providing a better understanding of NSW and MNSW implementation and its impact on sustainability in maritime transport and seaports

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Summary

Introduction

The Single Window concept, which enables all stakeholders involved in the business process to input the data and information used by other stakeholders only once (by using a single point of data entry and storage) has significantly changed the process of information exchange between transport stakeholders, in maritime transport and seaport business. The implementation of (Maritime) National Single Window is getting the prominent and decisive role in seaport business sustainability. This paper presents a comprehensive review of research papers dealing with this topic, providing a better understanding of NSW and MNSW implementation and its impact on sustainability in maritime transport and seaports. The importance of (Maritime) National Single Window in seaport sustainability was demonstrated through the analysis of various global applications and experiences. For this purpose, the authors have studied several hundred other sources, out of which 55 official web pages (e.g., Deloitte, UNESCAP, Doing Business etc.) and other relevant sources related to MNSW implementation and its impact on sustainable business in seaports were included. MIPRO 2019, 42nd international convention on information and communication technology, electronics and microelectronics

Theoretical Framework
Future Perspective of the Maritime National Single Window Concept
Findings
Conclusions
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