Abstract

As Information and Communication Technology (ICT) and social enterprises become drivers of economic growth, the nexus provides opportunities for new models of business to bring benefits to communities in developing countries. Recognising the complex dynamics and range of actors in this diverse and emerging sector, this study chooses to document the external influences, use and impact of ICT on social enterprises (SEs)-enterprises that have both a business and social development goal. The problem investigated is the potential gap between the rhetoric of the 'promise of e-business' versus the dynamics of enactment and impacts of ICT in practice in the social enterprise sector. The main contribution of the research is to identify the real development impact of ICT use by social enterprises by assessing the role of ICTs in achieving their goals. Its major finding is that SEs' social and business missions are inextricably linked and their use of ICTs and benefits from it can be used as a proxy to assess ICTD. Thus SEs provide a new paradigm in the study of ICTD.

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