Abstract

To graduate, pharmacy technician students write a project in their third year. They choose between six elective courses, and work with a subject related to their education and everyday practice at community or hospital pharmacies. In this article, we report the mapping of third-year project themes and provide an overview of the challenges that COVID-19 pandemic restrictions have had on completing the projects. On the basis of all project titles, a list of themes was generated and described before all projects were allocated to one of the themes. Challenges experienced due to the COVID-19 pandemic were investigated from an analytical workshop where supervisors discussed their experience with supervising students throughout the completion of the projects. In total, 140 projects were included and thematised into eight themes: advanced pharmacy services, digital patient support, organisation and collaboration, handling of medicine, automated dose dispensing, medication counselling in community pharmacy, hospital pharmacy, and others, covering all six elective courses. The COVID-19 pandemic affected students’ possibilities to collect data from either physical interviews or observations. The challenges prompted both constructive and creative discussions between students and supervisors to find ways to complete the projects, and required flexibility from all those involved: students, supervisors, community pharmacies, and hospital pharmacies. In conclusion, all students managed to complete their third-year project at a similar level of achievement statistically compared to average grades for the previous six years (2016–2020).

Highlights

  • In Denmark, pharmacy technician students complete their three-year education with a third-year project

  • We report the mapping of third-year project themes and provide an overview of the challenges that COVID-19 pandemic restrictions have had on completing the projects

  • This study provides a mapping of pharmacy technician students’ third-year projects and uncovers the challenges related to completing their projects caused by the COVID-19 pandemic

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Summary

Introduction

In Denmark, pharmacy technician students complete their three-year education with a third-year project. The lockdown entailed many changes at both community pharmacies and hospital pharmacies, e.g., changes to the physical surroundings, work schedules, and emergency arrangements with staff associations. The possibility for both pre- and postgraduate education was deeply affected, with all physical contact replaced by online teaching. For both community pharmacies and hospital pharmacies, this meant long working hours and increased work pressure to adapt to the constant changes [3]

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